Privacy Policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website operated by Pulens Limited.
1. Personal Information We Collect
When you make a purchase, we collect personal information such as your name, billing address, shipping address, payment details, email address, and phone number.
When you browse our website, we automatically receive certain information about your device, including your IP address, browser type, and operating system.
We may also use cookies and similar technologies to enhance your browsing experience.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you
- Screen orders for potential risk or fraud
- Improve our website and services
With your consent, we may send you marketing emails about new products and updates.
3. Sharing Your Information
We share your information with trusted third parties to help us operate our business, including:
- Shopify (e-commerce platform)
- Payment providers such as Stripe and PayPal
- Google Analytics (for website analytics)
We do not sell your personal information.
4. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. All sensitive data is encrypted using secure technologies.
5. Cookies
We use cookies to improve your experience, analyze traffic, and personalize content. You can control cookies through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also withdraw your consent at any time.
7. Changes
We may update this policy from time to time to reflect changes to our practices or for legal reasons.
8. Contact Information
If you have any questions, please contact us at:
Pulens Limited
Flat D01, 5/F, Por Mee Factory Building
500 Castle Peak Road
Hong Kong
Email: info@pulens.com